Safe on vacation

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STAY SAFE ON VACATION

Before traveling, check out our services and tips for a carefree vacation .

FOR VACATION WITHOUT WORRIES WE PROVIDE

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ANNUAL TRAVEL INSURANCE*

Enjoy a carefree vacation with our travel assistance.

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We will send you a text message whenever you use your credit or debit card for payments made at home, abroad or online. This way you can act immediately in case any attempt is made at abusing your credit or debit card.

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CREDIT AND DEBIT CARDS

You can use you card to draw cash at ATMs, make cashless payments or purchase goods and services by instalments. The annual membership fee for new clients of our Komplet Bundle is only 10 EUR in the first year. The special offer ends 30 September 2018!

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CARDS AND PRESONAL BELONGINGS INSURANCE*

In case of theft or loss, the insurance covers all cards issued by our Bank, as well as your personal belongings.

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SAFE USE OF CARDS

Make sure you use your cards safely even when you're on vacation and have a look at our tips!

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SAFETY DEPOSIT BOXES

Make sure the possessions you value most are truly safe.

YOU ARE UNDERSTANDING FOR NON-FREE HOLIDAYS

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PAYMENT CARDS WITH DEFERRED PAYMENT

MasterCard, Visa, Classic Karanta and Loyalty Karanta, which allow you to easily make cashless business on your vacation. Payment cards VISA and MasterCard allow you to easily pay for meals.

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CARBON AND PERSONAL INSURANCE PROTECTION *

By taking out insurance of your payment cards and personal items, avoid the worries and costs in case of loss or theft.

* Nova KBM acts as an intermediary in the marketing of insurance policies of Zavarovalnica Sava dd

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ANNUAL TOURIST INSURANCE *

Be on vacation without worrying about helping abroad.

* Nova KBM acts as an intermediary in the marketing of insurance policies of Zavarovalnica Sava dd

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SECURITY SMS MESSAGE

Make sure you keep up to date with every transaction with your credit card at home or abroad. This way, you will be able to take immediate action in the event of an abuse of the card.

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SEF

That what is valuable to you is really safe.

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SAFETY ON THE INTERNET

Be safe on the Internet also on holidays!

IMPORTANT NOTICE

Before traveling, check whether your country of destination is on the list of countries where the use of cards is limited or restricted due to risk of credit card fraud.

* Does not apply to Visa Pre-Paid cards

Notice for Visa Debit holders* 

For abuse prevention purposes, Visa Debit cards cannot be used to draw cash at ATMs that are not EMV compliant. If you travel to any non-EU Members State, please:

Notify your Branch Office on your date of departure and date of return;
After you return home, the Bank will reinstate the restriction of using the Visa Debit card at non-EMV compliant ATMS.

The most common type of abuse is the use of counterfeit cards that are made by skimming or stealing card data when you make a transaction. This type of abuse happens when attackers hack into the systems of merchants, banks or even card processing centres.

Notice for MasterCard and Visa holders 

If you spent time and used your card in the USA (where ATMs and POS terminals are not EMV compliant), please notify your Branch Office on your date of return;
After you return home, the restrictions on your card need to be reinstated. The most common type of abuse is the use of counterfeit cards that are made by skimming or stealing card data when you make a transaction. This type of abuse happens when attackers hack into the systems of merchants, banks or even card processing centres.