Bank@Net Help Services | NKBM

To make a new payment: Click on “Payments” in the left menu bar.
There are 4 different type of payments available:

You can choose from:

1. Domestic payment (UPN) for paying bills or other transfers with a reference in Slovenia
2. Simple transfer - for money transfers to your friends or other natural persons without reference
3. Account transfer - a simple money transfer between authorized accounts in Bank@Net to transfer balances to savings accounts and prepaid cards
4. Cross-border payment – for all payments directed outside of Slovenia and payments within Slovenia in foreign currency.

Created payments/requests that are waiting under the ”For confirmation” tab can be modified according to your needs:

• duplicated
• deleted
• edited
• confirmed

Fields are pre-filled. Where necessary, you can change:

• purpose code (selected from available options)
• reference number
• payment purpose

Please enter all required information including Bank Information. Aslo previous and completed payments can be duplicated and re-used.

IMPORTANT: Information about bank is completed automatically based on the payee’s account number you have entered. If the payee’s account number is not in IBAN format, you will need to enter information about the bank manually –BIC only, as other data are completed automatically if the BIC is correct.

Templates are in the “Payments” tab:

• Set your payment templates
• Exchange currency
• Upload batch payments (SEPA*)

You can obtain details on why a payment order was rejected by clicking on the rejected request. A description of the cause is shown in the details at the end:

The cause of the rejection is provided in the “Description”:

• daily limit exceeded
• account balance on the account
• account blocked

• In this case, the payment order is assigned the status “Waiting” and is found under the tab “Waiting”. 
• If the account balance is too low or the daily Bank@Net limit has been reached the payment order will be executed as soon as there is sufficient available balance on the account.
• The payment order will be executed within the time (days) set in the “Payment Delay” feature.
• The order execution date will then be automatically updated to the actual payment date.

Select “Cards” in the menu or on the hom page and click the pictogram (see picture) next to the name of the card. 
 

Select the action you wish to do; this way you can maintain full control over your card usage or limits.
Shop safely online!
Don't trust anyone with your PIN.

• Select the card under "Cards" that you wish to link.
• Tick check box and confirm your cell phone number with SMS OTP.

• Activate SMS Security -> you'll be informed on all transactions done with selected payment card.
• WEB Security payments -> activate this service and make safe payments on-line.

Check and confirm mobile number by ticking check box and button "Confirm".